Erika is an Innovation Designer at The Moment, an Innovation Studio in Toronto. She is a gifted facilitator, and change consultant with almost two decades of experience working with private, not-for-profit, charitable, and public sectors. She has designed and delivered programs on everything from comedy improvisation to change leadership to service and organizational design, often working on large-scale problem and puzzle-solving in complex and adaptive organizations. Erika grounds her consulting and design approach in complexity science principles for maximum results in challenging environments.
A graduate of Concordia University, Human Systems Intervention masters' program Erika has deep expertise in group dynamics, organizational cultures, change and transformation. Her career path has included musician, teacher, coach, trainer, consultant, and now designer. Healthcare clients have been a major focus of Erika’s work for almost a decade as an associate member of the Ignite Consulting team at University Health Network, transformation coach for the Canadian Positive Deviance Project (cross-Canada) and Bordering on Zero Project (New York), and lead designer for the Hamilton Health Sciences Our Healthy Future community conversations. Her work with upstate New York hospitals will be showcased in Longwoods Healthcare Papers medical journal in late 2017. Erika uses her dynamic and artistic approach to all her work. She employs her academic background, years of field experience, and artistic roots to think and act creatively with people and business challenges.